Vizit - Degraded Service: Image Generation Features Impacted – Incident details

Degraded Service: Image Generation Features Impacted

ResolvedPartial outage 30%17 hours 31 minutes

Affected

Vizit NextGen App

Operational from 7:51 PM to 7:55 PM, Partial outage from 7:55 PM to 1:23 PM

Vizit Spark Image Gen

Operational from 7:51 PM to 7:55 PM, Partial outage from 7:55 PM to 1:23 PM

  • ResolvedUTC

    The outage affecting our image generation features has been resolved, and normal operation has resumed. We will continue to monitor system performance closely to ensure stability and confirm no further impact.

  • IdentifiedUTC

    Our engineering team is actively monitoring the provider’s recovery efforts and working to reduce the impact on users. Updates will be posted as more information becomes available.

  • InvestigatingUTC

    We are currently experiencing degraded performance in our image generation features due to an ongoing outage with an external hosting provider. During this incident, users may notice delayed response times or failed image generation requests.